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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tyler Lavender

December 3, 2025

5  out of  5
rating by Tyler Lavender
"Quick, easy, very informative ,and super friendly!!!"
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Vickie Housmans

December 2, 2025

5  out of  5
rating by Vickie Housmans
"Kaylee is so amazing and the whole team is very helpful!"
We responded:
"Vickie, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Josue Balon Sr

December 2, 2025

5  out of  5
rating by Josue Balon Sr
"Breanna es muy buena en su trabajo y amable"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Alain Bolanos

December 2, 2025

5  out of  5
rating by Alain Bolanos
"Muy buen trabajo de Breanna yuna excelente atención"
We responded:
"Alian, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Fay James

December 2, 2025

5  out of  5
rating by Fay James
"Breanna please to meet her very friendly company experience"
We responded:
"Fay, Thank you for your review! I'm glad you had a great experience with Breanna. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rachel Kaiser

November 25, 2025

5  out of  5
rating by Rachel Kaiser
"Everyone at Alan Cox-State Farm is so helpful and friendly! They are a great team!"
We responded:
"Rachel, thank you so much for sharing. If you ever have any questions or need assistance, we’re here to help!"
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Carrie M.

November 25, 2025

5  out of  5
rating by Carrie M.
"We love working with Alan Cox and his team. We have been with them for many years now and they are always so friendly, fast at responding, and extremely helpful!"
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MaddyMD 2014

November 25, 2025

5  out of  5
rating by MaddyMD 2014
"Breanna has been super sweet and helpful! I am currently moving to the area and have been stressed with all the moving. She has been very patient and has helped me with getting my insurance the best way possible!"
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Adrian L Stockton

November 25, 2025

5  out of  5
rating by Adrian L Stockton
"I had the worst of worse experience with an insurance company that I had for close to nine yrs. I won't put their name out there but their gingle has the phrase "We are .... ba-dum bum bum bum bum" The worst in customer service and empathy I could have imagined. The short of it is I had to change my insurance. I was able to reach the staff at Alan Cox State Farm in Killeen, TX. I had this Insurance before but in hindsight went to another provider about 15 years back. I returned to State Farm (Alan Cox Office) and the staff there are just as welcoming, extremely friendly and very helpful as before. That office still demonstrates a friendly demeanor and the level of professionalism they demonstrate is second to none. I should not have left the first time - remember the grass isn't always greener. I don't believe I'll be leaving again. Good friendly service and a willingness to answer all your questions without sounding condesending is a quality hard to find. Thank you to the "Nice Ladies" in the Alan Cox State Farm Office."
We responded:
"Adrian, Thank you for your 5-star review! My State Farm team and I are happy to be help any way we can!"
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Kyle Loftin

November 20, 2025

5  out of  5
rating by Kyle Loftin
"Breanna did a great job answering all of my questions and helping me get what I was looking for. She seemed really interested in what was best for me."
We responded:
"Kyle, we appreciate your review! We are delighted to know you had a great experience with Breanna! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kenneth George

November 20, 2025

5  out of  5
rating by Kenneth George
"Breanna was excellent to work with and she explained every step as we talked about the policy! I am glad we went with them and look forward to our continued partnership!"
We responded:
"Kenneth, Thank you for your 5-star review! Im glad you had a great experience with Breanna! My State Farm team and I are happy help, anytime! "
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Glenn Melton

November 19, 2025

5  out of  5
rating by Glenn Melton
"The staff at Alan Cox Ins is efficient, professional, and super-friendly. They go out of their way to ensure their clients needs are met and to everyone's satisfaction. I highly recommend Alan Cox Ins for reliable and trustworthy service. Glenn"
We responded:
"Glenn, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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jennifer holliday

November 19, 2025

5  out of  5
rating by jennifer holliday
"Breanna was really helpful and gave me a great price for my renters insurance"
We responded:
"Jennifer, great to hear and we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Anything else we can do to help, please let us know!"
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Gustavo Guzman

November 19, 2025

5  out of  5
rating by Gustavo Guzman
"Excelente servicio"
We responded:
"Gustavo, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dwain Butler

November 18, 2025

5  out of  5
rating by Dwain Butler
"Everyone is very helpful"
We responded:
"Dwayne, thank you for your 5-star review! My State Farm team and I are happy to help any way we can."
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Julia Samuel

November 17, 2025

5  out of  5
rating by Julia Samuel
"Breanna- awesome representative. Super helpful and thorough."
We responded:
"Julia, Thank you for taking the time to review us! If you need anything don't hesitate to reach out. We are always here for you."
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Vangie Weems

November 14, 2025

5  out of  5
rating by Vangie Weems
"Kaylee is always so helpful and professional. She answers all my questions and makes sure I understand my options."
We responded:
"Vangie, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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CrossedRoses

November 14, 2025

5  out of  5
rating by CrossedRoses
"Love Breanna! She was super helpful and kind. She connects with her customers in a way that makes me want to keep coming back. She reccomended me a few of the best nature trails for me and my dog, she is super respectful and always listening and finding ways to help you, even if it might be through a reccomendation of a trail site AND life insurance haha. She also sends reminders about due dates, and checks up on the policies she sells, she made sure I was getting the best possible rate. Overall, I would reccomend this to my friends and family (and have!), theyre super easy to work with, and great with their communication and being upfront about everything. I transferred my insurance from out of state and was reccomended to them by a different agent, and I have 0 regrets!"
We responded:
"Kimara, We appreciate your review! We are delighted to know you had a great experience with Breanna here at our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Crystal Banks

November 14, 2025

5  out of  5
rating by Crystal Banks
"We have been using Alan Cox for 30+ years now. He and his staff members have always been very helpful, professional, kind and knowledgeable throughout the years. We have used them for several different services, including auto, mortgage and renters insurance for our properties. I recently spoke with Kaylee and she was awesome!! She was very friendly, attentive and responsive to our needs/ requests. Thanks so much for everything!"
We responded:
"Crystal, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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jayme bradley

November 11, 2025

5  out of  5
rating by jayme bradley
"Breanna was great to deal with. Saved us money and got better coverage. Highly recommended!"
We responded:
"Jayme, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gerardina Marrero

November 11, 2025

5  out of  5
rating by Gerardina Marrero
"Just add another life insurance with Breanna everything was professional and she was really nice 👌"
We responded:
"Gerardina, thank you for your 5-star review! My State Farm team and I are happy to help! Just let us know what we can do for you!"
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Willie Bankston

November 10, 2025

5  out of  5
rating by Willie Bankston
"Alan, Breanna, and Kaylee are an amazing team. I trust them with my insurance any day!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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iam Drae

November 8, 2025

5  out of  5
rating by iam Drae
"My experience visiting Alan Cox Statefarm was very well satisfying. My agent was Breanna and she was very welcoming, wasn’t too pushy, & very knowledgeable in her field."
We responded:
"Iam, thank you for your 5-star review! My State Farm team and I are happy to help. Just let us know what we can do for you!"
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Julie Marie

November 8, 2025

5  out of  5
rating by Julie Marie
"Breanna was amazing explaining life insurance to me and my husband! 10/10"
We responded:
"Julie, we appreciate your review! We are delighted to know you had a great experience with Breanna! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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karen murray

November 7, 2025

5  out of  5
rating by karen murray
"Prices r great. The staff has been very helpful. I just got my ting, it plugs in and warns you of outages and if you have a wiring issue. It comes with our homeowners policy. And is free. They have been awesome to work with"
We responded:
"Karen, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"