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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jose Hernandez

June 5, 2026

5  out of  5
rating by Jose Hernandez
"Very helpful and open eared workers. Willing to help and suggest the best decisions"
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Theresa Schwab

June 5, 2026

5  out of  5
rating by Theresa Schwab
"Great service. I was especially happy to know that Alan and team set us up with the best coverage when I was, a passenger in an accident earlier this year. They are always responsive to any questions we have. Thank you."
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andrew blas

June 4, 2026

5  out of  5
rating by andrew blas
"Breanna was very helpful and great through the process"
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Natural Relaxation Massage Studio

June 4, 2026

5  out of  5
rating by Natural Relaxation Massage Studio
"I have been a customer of Alan Cox State Farm for several years, and I couldn't be happier with the service I've received. They handle my auto, home, and business insurance, and I have always felt well taken care of. The entire team is supportive, professional, and accommodating whenever I need assistance or have questions. They take the time to explain things clearly and make the insurance process easy and stress-free. What stands out most is the personal touch—they genuinely care about their clients. Every interaction feels welcoming, and over the years, their office has come to feel like home. I highly recommend Alan Cox State Farm to anyone looking for reliable coverage and outstanding customer service."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Alan Cox’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Killeen ."
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Ethan ********

June 3, 2026

5  out of  5
rating by Ethan ********
"Great service really decent price"
We responded:
"We appreciate your review, Ethan. We are so happy that you had such a wonderful experience with State Farm Agent Alan Cox’s Team here in Killeen ! "
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Taylor

June 2, 2026

5  out of  5
rating by Taylor
"Breanna was so helpful and friendly over the phone! We got veh insurnace and she helped keep it affordable but still have good coverage. Im a little slow cognitively and she was very patient and thorough."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Alan Cox’s Team here in Killeen . "
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Naeemah Pedroso

June 2, 2026

5  out of  5
rating by Naeemah Pedroso
"I like to say everyone there is very respectful kind patient and I just love Brianna I'm sorry I can't remember the other young ladies name but I'm sure I love her too y'all are great over there keep up the good work thank you and my car loves you too thank you"
We responded:
"Naeemah, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Cox’s Team!"
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W. Silva

June 2, 2026

5  out of  5
rating by W. Silva
"Amazing customer service. From getting home insurance, filing a claim and switching to rentals after I moved out of state, they were able to help every step of the way and made it very easy to work with. Highly recommend"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Alan Cox’s Team. "
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Chuck Capps

June 1, 2026

5  out of  5
rating by Chuck Capps
"Always so very helpful. Pay's attention to detail and gets things done fast thank you so much Kaylee !!"
We responded:
"Chuck, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alan Cox’s Team—we are always here to help!"
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Sonja Meza

May 29, 2026

5  out of  5
rating by Sonja Meza
"I love their friendliness and attention to my individual needs!!"
We responded:
"Thank you for the amazing review, Sonja! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Marcos Johnson

May 27, 2026

5  out of  5
rating by Marcos Johnson
"Breanna was great with assisting me today. Ive been with Alan Cox Statefarm since I graduated from high school and left Killeen to head to college. Ive kept them even though I live elsewhere. I appreciate them making me feel like I matter!"
We responded:
"Marcos, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Cox’s Team!"
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Chris Coakley

May 15, 2026

5  out of  5
rating by Chris Coakley
"Very nice people, very customer oriented"
We responded:
"Thank you for your kind review of State Farm Agent Alan Cox’s Team. We appreciate it!"
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Cari Reed

May 13, 2026

5  out of  5
rating by Cari Reed
"I was in the market for a renters policy, and Breanna made it easy, and explained everything so well. Great service."
We responded:
"Cari, we appreciate the time you took to give us such a great rating! We love that you had such a great experience! Thanks for sharing. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. "
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Chris Taylor

May 8, 2026

5  out of  5
rating by Chris Taylor
"Breanna has been awesome to work with. She’s super responsive, easy to talk to, and made everything simple to understand. Great customer service and you can tell she actually cares about helping people. Definitely recommend her if you’re looking for a good State Farm agent!"
We responded:
"Chris, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We look forward to providing you with more great experiences in the near future. We're here for you anytime!"
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Noah Marraccini

May 5, 2026

5  out of  5
rating by Noah Marraccini
"Moved down here and needed a new insurance policy and I got on the phone with Kaylee and within 20 minutes I had quotes and a new insurance policy. Very helpful and very respectful."
We responded:
"Thank you for the amazing review, Noah! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Sherry McClellan

May 5, 2026

5  out of  5
rating by Sherry McClellan
"The friendlyest and most helpful staff you will ever meet. Always helpful and great at communication. Love these guys and gals."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Alan Cox State Farm. If you ever have any questions or need assistance, we’re here to help!"
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Rebel

April 29, 2026

5  out of  5
rating by Rebel
"Met with Kaylee and she is very knowledgeable about life insurance. She answered all of my questions and tried to find what was suitable and affordable for me. Customer service was awesome! Thank you so much!"
We responded:
"Rebel, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Cox’s Team!"
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Seraphine Vondergroeben

April 27, 2026

5  out of  5
rating by Seraphine Vondergroeben
"Kaylee helped me with a claim I filed. She explained everything to me and kept me informed throughout. Wonder customer service!"
We responded:
"Seraphine, thank you for your wonderful review of State Farm Agent Alan Cox’s Team!"
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Savannah

April 26, 2026

5  out of  5
rating by Savannah
"So happy with State Farm! Breanna has been so helpful and informative! She takes the time to explain and breakdown the different coverages and has made the entire process so easy and straightforward!"
We responded:
"Savannah, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Cox’s Team!"
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Anthony

April 23, 2026

5  out of  5
rating by Anthony
"Breanna is one of the best acount manager in the entire market. She's great at what does. She's very knowledgeable devoted to her."
We responded:
"Thank you for the amazing review, anthony! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Donald Noel

April 23, 2026

5  out of  5
rating by Donald Noel
"Alan Cox State Farm and his Staff are extremely professional, courteous, polite, and knowledgeable of their craft. They provide quality servce without question. They go above and beyond what is required of them. From my standpoint, they are head and shoulders above other Insurance Agency that I had to deal with in the past. That's all attributed to Alan Cox and his dedicated Staff. My hat is off to them."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alan Cox’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Audrey Assing

April 20, 2026

5  out of  5
rating by Audrey Assing
"The staff was extremely helpful and made the process very easy"
We responded:
"Audrey, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Cox’s Team!"
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Mario Caselle

April 17, 2026

5  out of  5
rating by Mario Caselle
"Kayle is amazing to work with. She's the reason I stay with state farm!!"
We responded:
"Wow, thank you for the 5-star review, Mario! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Samuel Ofori

April 13, 2026

5  out of  5
rating by Samuel Ofori
"Breanna is awesome!!"
We responded:
"Thank you for the amazing review, Samuel! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Caira Cole

April 10, 2026

5  out of  5
rating by Caira Cole
"Breanna was an absolute pleasure to speak with today! It's Friday and "adulting" needs to be a minimum for me lol, but she made the quote process so smooth and engaging. I just moved from out of state so there were quite a few differences in the policies, which she thoroughly explained. And the best part is that she wasn't pushy, as you can tell she genuinely wants to help. I truly appreciate the service she provided! Thank you again."
We responded:
"Caira, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Cox’s Team!"