State Farm® Insurance Agent Alan Cox
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ernesto Rodarte
March 20, 2025
5
out of
5
rating by Ernesto Rodarte
"Always helpful and friendly whenever I call! Kaylee was awesome in assisting me with what I asked for!"
We responded:
"Ernesto, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
J W
March 19, 2025
5
out of
5
rating by J W
"We recently switched from another State Farm representative to Allen Cox and couldn’t be more pleased!"
We responded:
"Thats Great to hear! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Alan Cox State Farm. If you ever have any questions or need assistance, we’re here to help!"
Felicia Colquitt
March 18, 2025
5
out of
5
rating by Felicia Colquitt
"I’ve been with Alan for our cars and home insurance since 1997. He takes care of everything and always has the answers to any problems I come across. I really appreciate him and his team for all they do."
We responded:
"Felicia, we appreciate you! We are delighted to know you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Joshua Baker
March 14, 2025
5
out of
5
rating by Joshua Baker
"Kaylee was very helpful and answered all my questions"
We responded:
"Joshua, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Shutter Focus
February 24, 2025
5
out of
5
rating by Shutter Focus
"Wow where to start? Shout out first to the person who is the reason I’m writing this; KAYLEE!!!! It’s people like her that start your day! I was stressed and having anxiety with my situation and totally thought the conversation was going to go differently, but from the very beginning she was charismatic, empathetic, kind calm and most importantly educational. She took a situation I was very worried about and gave me breathing room. Kaylee never change this world, this industry, people, they need people like you. Thank you thank you thank you! JR"
We responded:
"Jamie, Thank you so much! Kaylee is pretty awesome and works to take care of our customers! We’re thankful for your feedback. If there is anything else we can do to help, please let us know!"
Mallory Meyer
February 20, 2025
5
out of
5
rating by Mallory Meyer
"By far the best agent around! Dealing with insurance is annoying but not when you work with this team. Alan is like family, nothing is transactional here. There is transparency and you never feel like someone is trying to get one over on you, I’ve never felt uninformed and feel confident in my decisions I make to insure my family!"
We responded:
"Mallory, Thank you so much for the kind words! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
donna collins
February 18, 2025
5
out of
5
rating by donna collins
"Alan and his team,jessica and kaylee,are more than helpful ,knowledgeable, professional and just awesome!!!Alan has been my agent over 40 years,and they are always available to assist every time i call!!! Kudos to them!!!!!!"
We responded:
"Donna, thank you so much! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Rene Roberts
February 11, 2025
5
out of
5
rating by Rene Roberts
"Alan was very knowledgeable, likable & assisted us with our needs for insurance within our means. He was very patient and helpful answering all our questions"
We responded:
"Hi Rene, I really enjoyed the visit with you and George! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Teresa Llamas
February 5, 2025
5
out of
5
rating by Teresa Llamas
"Jessica is absolutely amazing! She was incredibly kind, knowledgeable, and helpful throughout the entire process. She took the time to answer all my questions and made sure I fully understood my options. Her professionalism and genuine care made the experience so smooth and stress-free. Highly recommend!"
We responded:
"Thank you, Teresa! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Rachael Shea
February 5, 2025
5
out of
5
rating by Rachael Shea
"State Farm is aweosme! The team here really goes above and beyond for you!"
We responded:
"Rachael, thank you for the five stars! We hope to continue serving your insurance needs for many years!"
Karen Bennett
January 13, 2025
5
out of
5
rating by Karen Bennett
"Always there for me and my family."
We responded:
"Thank you, Karen! It is always a pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kelsey Moulton
January 8, 2025
5
out of
5
rating by Kelsey Moulton
"My husband and I have recently moved to the area and we are VERY pleased! They are so friendly and welcoming. Nothing but good things to say!"
We responded:
"Thank You, Kelsey! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for you, just let us know!"
Graylen
December 15, 2024
5
out of
5
rating by Graylen
"straight forward process purchasing my auto policy"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jorge Antonio
November 14, 2024
5
out of
5
rating by Jorge Antonio
"They’re cool! They give out free pens :)"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kai Rodriguez
November 4, 2024
5
out of
5
rating by Kai Rodriguez
"Kaylee was such an amazing help! She is super nice and has great customer service! Would recommend her to anyone who has problems!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
reign west
June 13, 2024
5
out of
5
rating by reign west
"kaylee, jessica and alan are great, very helpful and nice individuals 👍."
We responded:
"Reign, I'm pleased to hear that Kaylee, Jessica, and I were able to assist you effectively! We're grateful for your positive feedback and are happy to have been of help. If you ever need further assistance or have any questions, feel free to reach out. - Alan Cox - State Farm Insurance Agent, Killeen, TX"
patsy autmon
June 11, 2024
5
out of
5
rating by patsy autmon
"My family has been with State Fsrm Insurance for over 30 years. Any issues we've had have been dealt with immediately. My agent and his staff are very professional. Highly recommend them for all of your insurance needs."
We responded:
"Patsy, your loyalty for over 30 years is truly appreciated! We're pleased to have promptly addressed any issues and provided professional service to you and your family. Thank you for recommending us for all your insurance needs. We look forward to continuing to serve you! - Alan Cox, State Farm Insurance Agent, Killeen, TX"
Brandycrete construction hanson
April 26, 2024
5
out of
5
rating by Brandycrete construction hanson
"Alan is honest, hard working, shoots straight, and is professional to work with."
We responded:
"We thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor!"
Mrs Celebrate
March 21, 2024
5
out of
5
rating by Mrs Celebrate
"I love the staff at Allen Cox office Kaylee & Jessica are the best💜"
We responded:
"Wow, we are delighted to hear that you had a positive experience with Kaylee and Jessica at our office! Our team at Alan Cox - State Farm Insurance Agent works hard to provide exceptional service, and we appreciate your kind words. Thank you for choosing us for your insurance needs in Killeen, TX."
Vangie Weems
March 8, 2024
5
out of
5
rating by Vangie Weems
"Kailey is always so friendly, helpful and professional. If she doesn't know the answer, she works diligently to get it for you. I highly recommend working with her!"
We responded:
"Vangie, we are thrilled to hear about your positive experience with Kailey and our team. Providing friendly and professional service is our top priority, and we are grateful for your recommendation. We always strive to go above and beyond for our customers and are delighted that you had a great experience working with us. Thank you for choosing Alan Cox - State Farm Insurance Agent, Killeen, TX."
Conrad Njukeng
February 13, 2024
5
out of
5
rating by Conrad Njukeng
"I so much like the services provided to me by jessica Fisher and i really appreciate that i always feel excited asking questions regarding my policy 🙏💐🎈🎉"
We responded:
"Conrad, it was a joy working with you. jessica is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs."
Victoria Howard
February 12, 2024
5
out of
5
rating by Victoria Howard
"Thank you Mr Cox, you gave me all the information I need."
We responded:
"Victoria, thank you! We appreciate your trust in us to take care of your insurance policies."
Mary Siddle
January 30, 2024
5
out of
5
rating by Mary Siddle
"I have known Alan Cox for a couple of years now. Great person to do business with! Highly recommend this business."
We responded:
"Thanks, Mary! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us."
KYLE CARTER
January 13, 2024
5
out of
5
rating by KYLE CARTER
"Allen and his customer service team provide outstanding customer service!! That's why iam a long term State Farm customer."
We responded:
"Kyle, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Sonji Weems
January 8, 2024
5
out of
5
rating by Sonji Weems
"Alan Cox and staff members at State Farm 1201 E Central Texas Expwy Killeen,Tx .are BEST. Understanding, Professional. Great Customer Care."
We responded:
"Sonji, thank you so much for your kind words! We are glad to hear that you were so impressed with the service you received from our team. Our office is here for you whenever you need us and is grateful you have chosen us to help protect what matters most."