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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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reign west

June 13, 2024

5  out of  5 rating by reign west
"kaylee, jessica and alan are great, very helpful and nice individuals 👍."
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patsy autmon

June 11, 2024

5  out of  5 rating by patsy autmon
"My family has been with State Fsrm Insurance for over 30 years. Any issues we've had have been dealt with immediately. My agent and his staff are very professional. Highly recommend them for all of your insurance needs."
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Brandycrete construction hanson

April 26, 2024

5  out of  5 rating by Brandycrete construction hanson
"Alan is honest, hard working, shoots straight, and is professional to work with."
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Rachael Shea

April 26, 2024

5  out of  5 rating by Rachael Shea
"State Farm is aweosme! The team here really goes above and beyond for you!"
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Mrs Celebrate

March 21, 2024

5  out of  5 rating by Mrs Celebrate
"I love the staff at Allen Cox office Kaylee & Jessica are the best💜"
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Vangie Weems

March 8, 2024

5  out of  5 rating by Vangie Weems
"Kailey is always so friendly, helpful and professional. If she doesn't know the answer, she works diligently to get it for you. I highly recommend working with her!"
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Conrad Njukeng

February 13, 2024

5  out of  5 rating by Conrad Njukeng
"I so much like the services provided to me by jessica Fisher and i really appreciate that i always feel excited asking questions regarding my policy 🙏💐🎈🎉"
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Victoria Howard

February 12, 2024

5  out of  5 rating by Victoria Howard
"Thank you Mr Cox, you gave me all the information I need."
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Mary Siddle

January 30, 2024

5  out of  5 rating by Mary Siddle
"I have known Alan Cox for a couple of years now. Great person to do business with! Highly recommend this business."
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January 13, 2024

5  out of  5 rating by KYLE CARTER
"Allen and his customer service team provide outstanding customer service!! That's why iam a long term State Farm customer."
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Sonji Weems

January 8, 2024

5  out of  5 rating by Sonji Weems
"Alan Cox and staff members at State Farm 1201 E Central Texas Expwy Killeen,Tx .are BEST. Understanding, Professional. Great Customer Care."
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October 22, 2023

5  out of  5 rating by JESS E MEHL
"The people are very helpful."
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Ryan Hood

October 18, 2023

5  out of  5 rating by Ryan Hood
"I’ve had great experiences with this agency. My agent is Jessica Fisher and she is amazing. She broke everything down for me, explaining everything so that I understood well. She is patient, kind, helpful and so nice to work with. I’m more of a “do everything online” type of person to avoid having to speak with people but she is such a pleasure that I enjoy speaking with her every time."
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Justin Fisher

September 28, 2023

5  out of  5 rating by Justin Fisher
"Mr Cox and associates are very polite, kind and professional. They really made me feel comfortable while being there. I couldn't have a asked for a better experience. I will continue my services at this branch and never move."
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Bruce Gill

September 19, 2023

5  out of  5 rating by Bruce Gill
"We have all of our business vehicles and car insurance with Allen and he has never let us down and is a straight forward business man which I appreciate and will continue to do our business here Highly recommend"
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Tiffany Beeny

September 18, 2023

5  out of  5 rating by Tiffany Beeny
"I am very excited to be a part of State farm family.. Customer service was excellent it's too bad there's only five spots for stars because I would definitely give 10"
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chuck sims

July 18, 2023

5  out of  5 rating by chuck sims
"I had a need to get a family member an insurance policy for her car. The Alan Cox agency were very helpful and assistive to my immediate needs.. Alan Cox, handle this part of my need himself. I was impressed with his drive, initiative and willingness to take care of my immediate need. I got a great auto rate from Alan so I decided to consider more of my needs to his agency.. So, I called again and was taken care of by Jessica in the Alan Cox agency in Killeen Tx. Jessica was very helpful and knowledgeable and ready assist. I was very impressed with their combined customer service that I decided to switch Agents to my local area from Houston. Now, I’m also changing my homeowners insurance policy to State Farm because of their great rates which are saving me money and I have better coverages at the same time.. To conclude, I would highly recommend the Alan Cox Agency in Killeen to my friends and family and certainly anyone who needs a better insurance solution.. My comments are not a paid for endorsement. I have been insured through State Farm for over 20 years.. Chuck Sims"
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June 29, 2023

5  out of  5 rating by jemontelw
"Professional and very respectful with each encounter/call. Answered all my questions and made my search for insurance swift."
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Sarah Conway

June 27, 2023

1  out of  5 rating by Sarah Conway
"Waited on hold for 20 minutes and the customer service lady hung up on me.."
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Myha Neff-McLain

May 24, 2023

5  out of  5 rating by Myha Neff-McLain
"Very friendly staff. Mr. Cox has always gone above and beyond for his clients. I would definitely recommend that if your in the market as a new client or switching companies to go with him."
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Jessica Fisher

May 24, 2023

5  out of  5 rating by Jessica Fisher
"Love Alan and his staff!"
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savannah contreras

May 22, 2023

5  out of  5 rating by savannah contreras
"thank you alan for all the great help !"
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Louis Moran

May 5, 2023

5  out of  5 rating by Louis Moran
"Very knowlegable Staff. Easy to talk to."
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Lindsay Chassay

March 18, 2023

5  out of  5 rating by Lindsay Chassay
"Kaylee and Alan were very responsive at all stages of the process and very informative"
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Anna Gomez

February 16, 2023

5  out of  5 rating by Anna Gomez
"Thank you State Farm!! My sister and I came in to get a quote for insurance on a new car and was assisted on the spot! All of our questions were answered and everything went smoothly!! Praise God! And a great thanks to Kaylee Dean for assisting us and helping us get the right insurance!! May God bless you!! Thank you again!!"