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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Luis Almonte (Koño)

Luis Almonte (Koño)

April 9, 2026

5  out of  5
rating by Luis Almonte (Koño)
"Coxs state farm office got me set up right"
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Coco

April 9, 2026

5  out of  5
rating by Coco
"We recently made the switch to State Farm Alan Cox Agency. So I would like to first start off by saying it was one of the best decisions I’ve made for my family for coverage for insurance coverages!! From the very beginning, the experience felt completely different from anything I’ve had with previous insurance companies. Breanna, the representative I worked with, was absolutely outstanding. She was incredibly knowledgeable and took the time to thoroughly explain every detail in a way that actually made sense. What truly stood out was her patience and genuine care—she didn’t rush the process and made sure all of my questions were answered. It felt like she truly listened and understood what my family needed, instead of just trying to sell a policy. For the first time, I feel like I actually understand my insurance coverage. Breanna went above and beyond not only to educate me, but also to find ways to save me money—something my previous providers never took the time to do. It’s rare to come across service that combines professionalism, dedication, and real human connection the way this experience did. I’m beyond grateful for the support and guidance. Thank you, State Farm—and especially Breanna—for taking such great care of my family! Definitely Recommend if you’re looking to switch to better quality insurance and services"
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Lovely True

April 7, 2026

5  out of  5
rating by Lovely True
"Kaylee is awesome when it comes to answering all of my questions. I needed to know something about my bill and she went above and beyond to help me figure it out. Very professional and pleasant to talk to. Thank u for being so nice!"
We responded:
"Thank you for taking the time to leave us a review, Lovely. Our State Farm office in Killeen would be nothing without policyholders like you!"
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Cherilyn Humphrey

April 6, 2026

5  out of  5
rating by Cherilyn Humphrey
"I have never had a bad conversation with my StateFarm staff. They are informative and supporting through every process. They look for deals and are willing to spend actual hours of back and forth to help you find the information necessary to ensure you get your best coverage. Breanna spent the entire work day going back and forth helping me navigate paperwork to find all the details necessary to move forward with my mortgage process. I highly recommend Mr. Cox and his team because they go above and beyond all while being incredibly friendly and enjoyable to talk with."
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Tina Simon

April 6, 2026

5  out of  5
rating by Tina Simon
"Awesome"
We responded:
"Thank you for the amazing review, Tina! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Tina Sonnier

April 6, 2026

5  out of  5
rating by Tina Sonnier
"They are awesome."
We responded:
"Tina, thank you for your wonderful review of State Farm Agent Alan Cox’s Team!"
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Stacy Cloud

April 2, 2026

5  out of  5
rating by Stacy Cloud
"Brianna was very thorough making sure I had all the coverage that I needed. And reviewed all my insurance needs and did not use any high pressure tactics. Very happy with my Allen Cox State Farm office. I look forward to doing business with them more in the future."
We responded:
"Stacy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alan Cox’s Team—we are always here to help!"
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Helen Wormington

April 2, 2026

5  out of  5
rating by Helen Wormington
"Kaylee is always wonderful and great to work with. Anytime I call or have questions about my insurance, she's always very timely and goes out of her way to help."
We responded:
"Helen, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Alan Cox’s Team is just a call or email away!"
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James Snowden

April 1, 2026

5  out of  5
rating by James Snowden
"Breanna is totally prepared and professional in her work ethic and in her demeanor she totally rocks!!"
We responded:
"James, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alan Cox’s Team—we are always here to help!"
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ANTOINE LIMBRIC

March 31, 2026

5  out of  5
rating by ANTOINE LIMBRIC
"I worked with Breanna at State Farm for auto and home insurance and she was amazing. Her knowledge about insurance and getting the best quotes by comparing to other insurance companies really says a lot. She went above and beyond the call of duty to get what I needed."
We responded:
" Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alan Cox’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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emilio hernandez

March 25, 2026

5  out of  5
rating by emilio hernandez
"This agency is awesome. Helped me get affordable insurance with amazing customer service! Would refer anybody."
We responded:
" emilio, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Cox’s Team!"
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Ribcah Yisrael

March 23, 2026

5  out of  5
rating by Ribcah Yisrael
"Thank you for all of your help Bre! -The Browns"
We responded:
"Ribcah, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Cox’s Team!"
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Christina Flores

March 13, 2026

5  out of  5
rating by Christina Flores
"Mr Cox is someone I highly recommend. He really works to get the best insurance plan and throughly explains them. He is also very patient. Thank you Mr Cox you really helped me."
We responded:
"Thank you for the wonderful review, Christina! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Logan Jansen

March 12, 2026

5  out of  5
rating by Logan Jansen
"Breanna is very kind and nice to work with"
We responded:
"Logan, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Cox’s Team!"
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Tashe Lacy

March 11, 2026

5  out of  5
rating by Tashe Lacy
"Been great to me"
We responded:
"Tashe, thank you for your wonderful review of State Farm Agent Alan Cox’s Team!"
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Andrew Crowson

March 9, 2026

5  out of  5
rating by Andrew Crowson
"Alan and his people are world class service oriented. They have made insurance easy and comprehensive. I would highly recommend this SF agency."
We responded:
"Andrew, thank you for your wonderful review of State Farm Agent Alan Cox’s Team!"
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Pritam Desai

March 6, 2026

5  out of  5
rating by Pritam Desai
"⭐ Communication – Did they explain the policy clearly? ⭐ Professionalism – Were they respectful and organized? ⭐ Knowledge – Did they seem to understand life insurance well? ⭐ Transparency – Did they explain costs, terms, and risks honestly? ⭐ Helpfulness – Did they answer your questions and guide you through the process Hopefully we can talk soon on Tea"
We responded:
"Thank you for the amazing review, Pritam! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Audrey M

March 6, 2026

5  out of  5
rating by Audrey M
"I just spent a good 45 minutes with the sweetest State Farm associate. KEYLEE, hands down, was patient, knowledgeable, kind, easy going, laid back, and understanding; did I mention patient! She is the type of person who has sunshine in her heart and you hear it in her voice! Thank you so much for all the help you gave me with my insurance needs!! You are the best!! 10 STARS!!"
We responded:
"Hey Audrey, Thanks for the kind words! We're thrilled that you had a great experience with Kaylee. We'll be sure to share your experience with the rest of our team members as inspiration! It was a pleasure to serve you."
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fei gao

March 5, 2026

5  out of  5
rating by fei gao
"Breanna is awesome!!! Help everything we need 😊"
We responded:
"Hey fei, Thanks for the great review! We truly appreciate your review. Let us know how we can help here at Alan Cox State Farm. Im so glad you had a great experience. "
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Patrick Akpan

March 5, 2026

5  out of  5
rating by Patrick Akpan
"Breanna was wonderful. I didnt get what I was looking for, but was able to get help for other services. Awesomeness"
We responded:
"Patrick, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alan Cox’s Team—we are always here to help!"
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Penelope Castillo

March 2, 2026

5  out of  5
rating by Penelope Castillo
"Friendly staff, knowledgeable"
We responded:
"Penelope, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Alan Cox’s Team is just a call or email away!"
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Charles Sondgeroth

February 26, 2026

5  out of  5
rating by Charles Sondgeroth
"Breanna Keelan at Alan Cox State Farm Agency is outstanding! Bright, insightful, and full of energy, she spent serious time breaking down and explaining every detail of our home and auto policies so we truly understood them. If you need insurance done right, she’s the one to call—hands down the best!"
We responded:
"Charles, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Cox’s Team!"
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Terrance Richards

February 25, 2026

5  out of  5
rating by Terrance Richards
"Great friendly service."
We responded:
"Thank you for the amazing review, Terrance! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Let us know how we can help! Alan Cox State Farm."
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Candice Deming

February 24, 2026

5  out of  5
rating by Candice Deming
"Alan and his wonderful staff have been nothing but amazing since I have moved states. Highly recommend for reasonable prices and a very transparent crew willing to help at the drop of a hat."
We responded:
"Candice, thank you for your wonderful review of State Farm Agent Alan Cox’s Team! Let know how we can help!"
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Aaron S

February 20, 2026

5  out of  5
rating by Aaron S
"They always take fantastic care of me and work with me when I need payment dates adjusted. Kaylee is very good at that she does, I have been a customer with them for over seven years and plan on keeping them for years to come."
We responded:
"Aaron, it is a pleasure to hear what a wonderful experience you have had with Kaylee at our office. Let us know how we can help you! "