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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ronald Foster

January 16, 2026

5  out of  5
rating by Ronald Foster
"Breanna Keelan was ABSOLUTELY wonderful today. She covered any and all concerns that I had today."
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Emily Gotcher

January 16, 2026

5  out of  5
rating by Emily Gotcher
"Kaylee and Breanna were great with helping me get my own car insurance and they helped me a lot with the process"
We responded:
"Emily, we're delighted to hear about your experience! We love that you had such a great experience! Thanks for sharing. We're glad you had a great experience. We look forward to continuing to exceed your expectations! "
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Shaneishka Nuñez Justiniano

January 15, 2026

5  out of  5
rating by Shaneishka Nuñez Justiniano
"Breanna @Alan Cox office is amazing!! She has help me with my car insurance and soon will be help me get my house insurance."
We responded:
"Shaneisha, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Marilyn Mack

January 15, 2026

5  out of  5
rating by Marilyn Mack
"My agent is the best I've been with Alan since I was 18 yrs old and he has always been there for me insurance or otherwise I couldn't ask for a better agent"
We responded:
"Marilyn, thank you for your kind words! It has been a pleasure to be your State Farm agent over the years. My office is here for you whenever you need us most and I look forward to continuing our relationship for years to come!"
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Eilene Pearson

January 14, 2026

5  out of  5
rating by Eilene Pearson
"Breanna was fantastic at explaining everything we needed to know! We had a very pleasant experience."
We responded:
"Eilene, thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Alan Cox’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Thomas Krugman

January 13, 2026

5  out of  5
rating by Thomas Krugman
"Great customer service. Timely follow through. All questions answered to my complete satisfaction"
We responded:
" Thank you for the fantastic review, Thomas! We are always here to help with your insurance needs here in Killeen . "
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Jeanette Weddle

January 13, 2026

5  out of  5
rating by Jeanette Weddle
"I had a great experience from Alan and his crew. They were able to save us a ton of money! I highly recommend this office for your insurance needs."
We responded:
"Jeanette, thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Alan Cox’s Team here in Killeen . "
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Lai

January 13, 2026

5  out of  5
rating by Lai
"Breanna did an excellent job and was very knowledgeable and a pleasant person to work with."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Jose Ramirez

January 12, 2026

5  out of  5
rating by Jose Ramirez
"Breanna was very helpful. If I could put 10 stars, I would! This agency knows how to treat their customers! If you're looking for insurance, come to Alan Cox State Farm!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Alan Cox’s Team. "
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Kathy Bradley

January 2, 2026

5  out of  5
rating by Kathy Bradley
"Very friendly and thorough. Absolutely great customer service! Would recommend to others."
We responded:
"Kathy, we genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Tina Luthro

January 2, 2026

5  out of  5
rating by Tina Luthro
"I have been with them for almost 20 years and they always go above and beyond for their customers. They always try to find the best rates for you. A+ customer service."
We responded:
"Tina, thank you so much! If you ever need assistance in the future, please don’t hesitate to reach out. We are here to help!"
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james malone

December 31, 2025

5  out of  5
rating by james malone
"Great experience today in obtaining auto insurance especially with Breanna she explained and broke everything down to my wife and I about our coverage . I recommend Alan Cox State Farm for your coverage of insurance they are good people!"
We responded:
"James, thank you so much for reviewing our office and I’m glad you had a great experience with Breanna! If you need assistance in the future please don’t hesitate to reach out! We are here to help!"
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Jessica Keelan

December 29, 2025

5  out of  5
rating by Jessica Keelan
"Breanna was extremely helpful. I have used USAA car insurance for 24 years. I saved so much money switching to State Farm! I am glad she walked me through the process and I switched."
We responded:
"Jessica, I’m so glad you had a great experience with Breanna! If you need anything in the future, don’t hesitate to reach out, we are here to help!"
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Scott Stephens

December 29, 2025

5  out of  5
rating by Scott Stephens
"Very knowledgeable, and always takes care of me. Will continue to be a customer for the indefinite future. Thank you! Breanna is great and whom I have worked with multiple times."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Khonnor Evans

December 29, 2025

5  out of  5
rating by Khonnor Evans
"Breanna did an amazing job of answering all my questions. She was able help me get my new vehicle added to my policy with no issues within a matter of minutes. Great job great customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bennie Davis

December 29, 2025

5  out of  5
rating by Bennie Davis
"Interested in insurance in The future"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ru Kanoa

December 26, 2025

5  out of  5
rating by Ru Kanoa
"Breanna is the FRICKN BEST. Personable and well versed. Came to her with a problem and ended up leaving satisfied."
We responded:
"Ru, were so glad you had a great experience with Breanna! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rhisto Urape

December 18, 2025

5  out of  5
rating by Rhisto Urape
"Breanna was very understanding and helpful Great costumer service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you Breanna did a great job for you. If you ever have any questions or need assistance, we’re here to help!"
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David King

December 16, 2025

5  out of  5
rating by David King
"Very helpful and honest agency. Great customer service and people. Highly recommend Alan Cox to everyone. Thanks"
We responded:
"David, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rufino Camba

December 15, 2025

5  out of  5
rating by Rufino Camba
"Briana is awesome and knowledgeable in explaining the home and car policy. She recommends what is best for us."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Alan Cox State Farm. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Christopher Siaosi

December 12, 2025

5  out of  5
rating by Christopher Siaosi
"Excellent customer service!! Thank you so much Brianna. Happy Holidays"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Roberto Cruz

December 11, 2025

5  out of  5
rating by Roberto Cruz
"I had the pleasure of speaking with Breanna and she was wonderful, answered all my questions and helped me in every way possible Iam very happy with my car insurance and renters insurance I couldn’t ask for a better insurance than State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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John Petitpas

December 8, 2025

5  out of  5
rating by John Petitpas
"Breanna and Kaylee were so wonderful. Breanna was able to save me money on my home and car insurance, explaining every coverage and discount to me well. Always would recommend Alan Cox State Farm!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Alan Cox State Farm. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tyler Lavender

December 3, 2025

5  out of  5
rating by Tyler Lavender
"Quick, easy, very informative ,and super friendly!!!"
We responded:
"Tyler, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Vickie Housmans

December 2, 2025

5  out of  5
rating by Vickie Housmans
"Kaylee is so amazing and the whole team is very helpful!"
We responded:
"Vickie, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"