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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marcos Johnson

May 27, 2026

5  out of  5
rating by Marcos Johnson
"Breanna was great with assisting me today. Ive been with Alan Cox Statefarm since I graduated from high school and left Killeen to head to college. Ive kept them even though I live elsewhere. I appreciate them making me feel like I matter!"
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Jeffery Ledlow

May 26, 2026

5  out of  5
rating by Jeffery Ledlow
"Breeana is the nicest and most professional person. She took a lot of time asking us all the right questions and explaining or options for insurance coverage for auto, home and life. We recommend her to anyone looking for their insurance needs."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Joshua Hinton

May 20, 2026

5  out of  5
rating by Joshua Hinton
"GREAT CUSTOMER SERVICE & they got us taken care of quickly and accurately. I highly recommend this State Farm in Killeen."
We responded:
" Joshua, thank you for your wonderful review of State Farm Agent Alan Cox’s Team!"
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Chris Coakley

May 15, 2026

5  out of  5
rating by Chris Coakley
"Very nice people, very customer oriented"
We responded:
"Thank you for your kind review of State Farm Agent Alan Cox’s Team. We appreciate it!"
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Trinity Burton

May 13, 2026

5  out of  5
rating by Trinity Burton
"The service provider Brenna was very helpful and welcoming, in breaking down the policies I applied for. Making the process easy to follow and understandingly affordable."
We responded:
"Trinity, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! See you soon!"
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Cari Reed

May 13, 2026

5  out of  5
rating by Cari Reed
"I was in the market for a renters policy, and Breanna made it easy, and explained everything so well. Great service."
We responded:
"Cari, we appreciate the time you took to give us such a great rating! We love that you had such a great experience! Thanks for sharing. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. "
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Cora LeClair

May 11, 2026

5  out of  5
rating by Cora LeClair
"Are you thinking about a new policy, or looking at financial advising? Don’t look any further! Alan and his team are there to help! They will guide you throughout the process, and ensure you fully understand your coverages! I highly recommend Alan and his knowledgeable team."
We responded:
"Hello Cora, Thanks for choosing us and leaving such a great review! We're thrilled that we left such a great impression! We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future."
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Chris Taylor

May 8, 2026

5  out of  5
rating by Chris Taylor
"Breanna has been awesome to work with. She’s super responsive, easy to talk to, and made everything simple to understand. Great customer service and you can tell she actually cares about helping people. Definitely recommend her if you’re looking for a good State Farm agent!"
We responded:
"Chris, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We look forward to providing you with more great experiences in the near future. We're here for you anytime!"
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Christene Posey

May 6, 2026

5  out of  5
rating by Christene Posey
"Kaylee was super helpful! The online quote almost stopped me from changing my policy but she made it super simple and was patient while I gathered information for what I needed. Thank you so much!"
We responded:
"Hello Christene, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We look forward to serving you many more times in the future! "
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Noah Marraccini

May 5, 2026

5  out of  5
rating by Noah Marraccini
"Moved down here and needed a new insurance policy and I got on the phone with Kaylee and within 20 minutes I had quotes and a new insurance policy. Very helpful and very respectful."
We responded:
"Thank you for the amazing review, Noah! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Sherry McClellan

May 5, 2026

5  out of  5
rating by Sherry McClellan
"The friendlyest and most helpful staff you will ever meet. Always helpful and great at communication. Love these guys and gals."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Alan Cox State Farm. If you ever have any questions or need assistance, we’re here to help!"
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Kim Hooho

April 29, 2026

5  out of  5
rating by Kim Hooho
"Yeah it's always great to have Kaylee and Brianna for insurance. Yes I stopped by yesterday for asking my friends car insurance and yeah. she made happy and see her soon thank you Brianna. Hope you doing good jobs as always thanks again 🙏 😊"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alan Cox’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Rebel

April 29, 2026

5  out of  5
rating by Rebel
"Met with Kaylee and she is very knowledgeable about life insurance. She answered all of my questions and tried to find what was suitable and affordable for me. Customer service was awesome! Thank you so much!"
We responded:
"Rebel, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Cox’s Team!"
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Seraphine Vondergroeben

April 27, 2026

5  out of  5
rating by Seraphine Vondergroeben
"Kaylee helped me with a claim I filed. She explained everything to me and kept me informed throughout. Wonder customer service!"
We responded:
"Seraphine, thank you for your wonderful review of State Farm Agent Alan Cox’s Team!"
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Savannah

April 26, 2026

5  out of  5
rating by Savannah
"So happy with State Farm! Breanna has been so helpful and informative! She takes the time to explain and breakdown the different coverages and has made the entire process so easy and straightforward!"
We responded:
"Savannah, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Cox’s Team!"
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Curl3y

April 24, 2026

5  out of  5
rating by Curl3y
"Thank You Breanna Very helpful and took the extra time to go through all the different Insurance options to make sure I got what I needed and didn’t get what I didn’t need"
We responded:
"Thank you for your kind review of State Farm Agent Alan Cox’s Team. We appreciate it!"
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Megan Sunshine

April 23, 2026

5  out of  5
rating by Megan Sunshine
"Working with Breanna was smooth and educational. She speaks very professionally and can elaborate on any questions or concerns I had regarding home insurance."
We responded:
"Megan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alan Cox’s Team—we are always here to help!"
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Anthony

April 23, 2026

5  out of  5
rating by Anthony
"Breanna is one of the best acount manager in the entire market. She's great at what does. She's very knowledgeable devoted to her."
We responded:
"Thank you for the amazing review, anthony! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Donald Noel

April 23, 2026

5  out of  5
rating by Donald Noel
"Alan Cox State Farm and his Staff are extremely professional, courteous, polite, and knowledgeable of their craft. They provide quality servce without question. They go above and beyond what is required of them. From my standpoint, they are head and shoulders above other Insurance Agency that I had to deal with in the past. That's all attributed to Alan Cox and his dedicated Staff. My hat is off to them."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alan Cox’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Bradley Nall

April 20, 2026

5  out of  5
rating by Bradley Nall
"Was a pleasure working with this agency! We had our personal and business relationship with this office. Unfortunately we had to change insurance when we moved out of state. Highly recommended!"
We responded:
"Thank you for your kind review of State Farm Agent Alan Cox’s Team. We appreciate it!"
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Audrey Assing

April 20, 2026

5  out of  5
rating by Audrey Assing
"The staff was extremely helpful and made the process very easy"
We responded:
"Audrey, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Cox’s Team!"
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Mario Caselle

April 17, 2026

5  out of  5
rating by Mario Caselle
"Kayle is amazing to work with. She's the reason I stay with state farm!!"
We responded:
"Wow, thank you for the 5-star review, Mario! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Ian Preston

April 17, 2026

5  out of  5
rating by Ian Preston
"Do yourself a favor and call them. Some things are AI-proof, like real person to real person conversations about real needs and real solutions. In a cookie cutter, checkbox world, being able to talk through the nuances of my life insurance needs with Breanna was such a relief. Her wealth of knowledge yielded the solution I was looking for and that others said wasn't possible. Highly recommend State Farm for life insurance and will now be seeking them out for other insurance needs."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alan Cox’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Les

April 16, 2026

5  out of  5
rating by Les
"Breanna was wonderful to work with! She’s very knowledgeable and helpful!"
We responded:
"Thank you for your kind review of State Farm Agent Alan Cox’s Team. We appreciate it!"
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Samuel Ofori

April 13, 2026

5  out of  5
rating by Samuel Ofori
"Breanna is awesome!!"
We responded:
"Thank you for the amazing review, Samuel! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."